R-Endocrinology SMS Policy

1. Information We Collect

When you opt-in to receive SMS messages from R-Endocrinology, we may collect the following information:

Personally Identifiable Information (PII):

• Full name
• Email address
• Mobile phone number

No Location and Device Information will be collected.

Interaction and Usage Data:

• SMS delivery status (delivered, read, failed, etc.)
• Appointment history and scheduling preferences

Health-Related Information (if voluntarily provided):

• Appointment types (e.g., consultation, follow-up, lab test)

2. How We Use Your Information

Your information is used for the following purposes:

• Communication: To send you appointment reminders, confirmations, follow-ups via SMS.
• Marketing: To deliver promotional content, event invitations, new service announcements, or relevant offers based on your preferences and behavior.
• Legal Compliance: To comply with applicable laws and regulations concerning patient communications and data protection.

3. Disclosing Your Information

No mobile Opt-in data will be shared with 3rd party such as service providers, affiliates, or marketing partners.

4. Opt-Out and User Control

You may opt-out of receiving SMS communications at any time by replying "STOP" to any of our messages. To re-enroll, you may need to opt-in again through our website or clinic. For assistance, reply "HELP" or contact us directly at the clinic's phone number.

5. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your data. However, SMS is not a fully secure communication channel, and we encourage caution when sharing sensitive health information via text.

6. Your Rights and Choices

The rights you have regarding your personal data include:

• Opt-In
  To start receiving SMS messages from R-Endocrinology, visit our contact page at https://r-endocrinology.com/contact#contact-form and opt in. Please note that standard messaging rates may apply and message frequency may vary.
• Opt-Out
  To stop receiving SMS messages text STOP to 609-620-4835. You will no longer receive messages from us.
• Help
  If you need assistance, text HELP to 609-620-4835. For additional support, you can also contact us via email at mabbas@r-research.com
• Access and Correction
  The access to your personal data or any corrections can be requested by contacting us at mabbas@r-research.com

7. Policy Updates

We may update this SMS Policy from time to time. The latest version will be available on our website. Significant changes will be communicated via SMS or email, as appropriate.

By opting in to SMS communications from R-Endocrinology, you acknowledge that you have read, understood, and agreed to this SMS Policy.